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Content Marketing for e-Commerce

Content creation is more than a trend. It’s the future of digital marketing — and your e-commerce business can’t afford to be left out. Here’s what every e-commerce professional should know about content creation, distribution and metrics.

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It’s no exaggeration to say content marketing is all the rage, regardless of industry or business size. In fact, 73% of business-to-business (B2B) and 70% of business-to-consumer (B2C) marketers use content as part of their overall strategy — and nearly 70% of businesses intend to increase their content budgets in the year ahead.

Brafton has been at the forefront of content marketing solutions for accountants for 15+ years. Today, we’re an international leader in content marketing strategy, content creation services and content marketing technology. And we’re ready to share our expertise with accountants and financial professionals all around the world.

Why Do e-Commerce Professionals Need Content Marketing? 5 Key Benefits

The e-commerce industry has long thrived on more traditional forms of advertising. However, customer preferences and habits are changing: 62% of B2B buyers say their research process relies on content more than ever, while 89% of consumers say content such as a promotional video has convinced them to pay for a service. To remain relevant and competitive in today’s customer-centric landscape, your e-commerce business must go where your target audience is: online.

Of course, the value of content marketing isn’t just about staying trendy. A good content strategy has plenty of other benefits, including:

#1: Return on Investment (ROI)

Content marketing allows you to create an asset and put it to work — and if you’ve done everything right, search engines and your audience will do the rest. It’s an easy way to get more out of a single investment, thus boosting ROI.

That ROI can manifest in different ways, including:

  • Increased website traffic.
  • Higher average time per page.
  • Improved brand awareness.
  • More social shares.
  • New clients.

#2: Value for Customers

Through content marketing, you can create benefits for both potential and existing clients. By answering common questions, covering e-commerce trends, discussing available services and more, you prove to your target market that you’re willing to provide passive value — that is, you’ll serve them even if they aren’t actively engaging with your services or offerings. This builds trust and loyalty and can even improve client retention.

#3: Industry Authority

Content marketing is your chance to build authority, whether by sharing thought leadership, explaining the benefits of your e-commerce products or highlighting client testimonials. This will help you stand out from the competition while strengthening your reputation as a reliable, helpful source of e-commerce tips.

# 4:增加可见性

如果你想得到的更多的锅ential clients, you need a solid content marketing strategy. You’ll enjoy increased visibility through higher search engine results page (SERP) rankings, better social media reach and increased digital engagement. Good content is worth talking about — and that’s great news for your e-commerce business.

#5: Flexibility

Any well-designed good content marketing strategy encompasses many different assets, approaches and concepts. This gives your e-commerce business the flexibility to engage through a variety of channels, delivering valuable content based on what resonates with your target audience.

Hear From Some of Our Clients:

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Brafton has nailed my look and I like what they’re creating. It’s just been so seamless with them.“

– Elisha Cardoza, Founder & Lash Artist Extraordinaire

Before and After: Renovating Content With Decorating Den Interiors

Brafton has really helped us elevate our digital marketing and elevate the professionalism of our brand.

– Kaitlin Pabon, Retail Marketing Manager for DDI

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Brafton is far and beyond any of the agencies that we’ve worked with in the past.

– Breinn Overturf, Retail Marketing Lead at Clemens Food Group

Types of Content Marketing Services for e-Commerce Businesses

While content creation and distribution are critical in today’s marketing landscape, these tasks require a unique set of skills, plenty of resources and a lot of research to perform properly. Even an enterprise-level organization may not be equipped to handle the fast-changing world of Google Analytics and similar tools. That’s part of the reason half of all marketers outsource at least some of their content marketing.

Don’t make an e-commerce professional do a marketer’s job. Here are just a few services your e-commerce business can outsource:

Content Creation

The right content speaks to the right people. You need a team of dedicated professionals whose skills span all the major content types, including:

  • Content writing,such as blog posts, landing pages and gated assets.
  • Graphic design,including eBooks, white papers and infographics.
  • Video production,from short-form videos to longer explainer content.
  • 网页设计,which improves the user experience and acts as a home for your e-commerce content marketing strategy.

When all of these talents are within reach, your business can choose the best way to share different kinds of information. For example, graphics and video are particularly valuable in the e-commerce industry, where hard data must be visualized in approachable, memorable ways. Similarly, blog posts are a perfect platform for thought leadership and industry expertise.

Another benefit of having dedicated content creation teams is that these experts are trained insearch engine optimization(SEO). This means they’re able to build assets that appeal to search engines, rank more highly on SERPs and get your content in front of more potential clients.

Content Distribution

Your e-commerce business can also benefit from content distribution services. This includes:

  • Email marketing,其中包括写邮件推广服务or assets and maintaining a newsletter distribution list.
  • Social media marketing,which prioritizes channels where your target audience is most active and encourages engagement, sharing and more.
  • Pay-per-click advertising,where you only pay when someone clicks on your ad.

All of these distribution options rely on a strong content marketing strategy, solid research and a robust library of unique assets on your website. That’s why it’s often best to outsource to experts in building and managing a marketing plan.

Performance Tracking

To actively improve your digital marketing efforts and consistently create better blog posts, email marketing content and other assets, you need to know what works and what doesn’t. Good content services will offer performance tracking at every stage of the strategic process and utilize tools like Google Analytics to provide in-depth looks at your campaigns. This not only supports your marketing efforts in a fast-changing environment, but it also allows your team of e-commerce professionals to better understand what an incoming client might be looking for.

Strategy-Driven Content Marketing e-Commerce Professionals Can Trust

Remember that content creation is only the first step in content marketing (albeit a critical one). You should also have a plan in place to take advantage of the traffic, engagement and shares initiated by your new assets. That’s why you need a marketing strategy — and, perhaps more importantly, a digital marketing strategist.

When it comes to e-commerce content marketing, a solid approach should always start with numbers. That’s not just because, as a business operating in the e-commerce arena, you effectively reach your audience using data-backed efforts; it’s also because this information is the best and most reliable way to structure your marketing strategy. When you partner with a digital marketing firm, they should track and provide data on:

  • Key performance indicators (KPIs)including bounce rate, asset downloads, time on page and more.
  • Your target audienceand their content consumption habits.
  • Your assetsand how well they’re performing in terms of ROI.
  • Your paid strategiessuch as PPC budgets or promoted content.

These numbers can come from a variety of sources, but the best marketing partner for your e-commerce business will use approaches such as:

Google Analytics Monitoring

Google Analytics offers a wealth of knowledge for any organization, from a small business to an enterprise-level e-commerce firm. This tool helps digital marketing experts track key website information — for example, the source of traffic directed to a particular page. Your marketing partner should use Google Analytics at every stage of your e-commerce content marketing strategy, from planning to performance tracking.

SEO Scoring

An SEO score is a measurement of how well your site appeals to users and, therefore, search engines. You need to keep track of this score to determine whether your digital marketing efforts are headed in the right direction. Fortunately, a good marketing services provider can do this work for you, providing key information on elements such as technical SEO, user-friendliness and more.

Your digital marketing provider will assign a content marketing strategist and account manager. These experts — along with their partners in social media, email marketing and other branches of content creation — will interpret the data and recommend next steps based on their insights. This helps ensure you’re taking advantage of every opportunity and addressing any gaps in your marketing plan.

The Right Content Marketing Agency for Your e-Commerce Business

When searching for a content marketing agency to partner with your e-commerce business, look for elements such as:

  • Skill sets:Does the agency employ a wide variety of creators, strategists and SEO experts to serve your business’ needs?
  • Experience:Can the agency demonstrate a strong pedigree in digital content marketing, with many years of experience in the field?
  • Testimonials:Are there case studies or testimonials from existing clients, ideally in the e-commerce industry?
  • Flexibility:Can the firm serve multiple industries and business sizes, indicating strong attention to detail and an ability to address changing needs?
  • Adaptability:Does the organization promise to build a marketing strategy based on industry insightsandyour firm’s unique needs and KPIs?
  • Capability:Can this partner create, distribute and track the performance of all content?

Remember, this isn’t just a business deal — this is a partnership. A good content marketing agency will take your suggestions and ideas, help you brainstorm, interview internal subject matter experts or handle the creative work themselves, depending on your needs and goals.

To learn more about what a content marketing partnership should look like,get in touch with Braftontoday. We look forward to helping your e-commerce business deliver even better service to potential and current clients.

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